Shipping Policy

Create Living Spaces With Our Shipping and Delivery

Bolingo has partnered with Gelato to provide the fastest, safest, and most reliable way to deliver your African art print products. Because we produce your prints in more than 100 locations worldwide, shipping distances are reduced and our supply chain is more resilient.

GET STARTED         BUY ART NOW

A technology-first approach to production and logistics

Fast Delivery

Local production by our delivery partner in 33 countries across the world ensures fast and seamless delivery of your art wherever you need them.

End-to-End Fulfilment

You want to buy more art? We manage every step of your order from production and payment to taxes and shipment. No minimum purchase, you only pay for what you buy.

Battle-Proven Dependability

Our production and logistics network partner delivers millions of parcels every year with 99.9% uptime. Your prints arrive safe, on time and with consistent and superior quality.

Great for the Planet

Our production and logistics partner ensures sustainable, local production. Shipping distances and carbon emissions are reduced, and overproduction is eliminated because you order on demand.

A Global Network of Distribution

Our delivery leverages our partner network of services of more than 33 shipping firms globally to get the quickest, safest delivery with the best prices.

Worldwide Delivery

Bolingo delivers across the globe:

  • Africa and the Middle East
  • Americas
  • Europe
  • Asia and Oceania

Shipping Policy

Our Shipping Policy was last updated on 13.10.2022.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to https://stage.bolingo.com/impressum/
  • Goods” refers to the items offered for sale on the Service.
  • Orders” means a request by You to purchase Goods from Us.
  • Service” refers to the Website.
  • Website” refers to Bolingo.com, accessible from https://stage.bolingo.com/
  • You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Bolingo.com. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Times

All Orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of Your Order, We will contact You via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Bolingo.com is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

Damages

Bolingo.com is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

However, Bolingo intends to play an active role in assisting with the matter. Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

  • By visiting this page on our website: Contact Us
  • By sending us an email: web@stage.bolingo.com